WITH barely a few days gone after the successful launch of its ambitious customer outreach campaign dubbed ‘Teleza Kidigitali” in Dar es Salaam, the NMB Bank over the weekend took a step further to extend the campaign to the Northern Region – Arusha as part of its quest to boost financial inclusion and extend financial services to the unbanked.
Speaking during the official launch of the campaign held at Kilombero market in Arusha, the NMB Bank Head of Retail Banking Filbert Mponzi said the bank’s campaign seeks to increase financial inclusion, reduce the unbanked gap and make banking services accessible to all.

The NMB Bank Chief of Retail Banking, Filbert Mponzi (third left) speaks to Ally Shabani ( second right), a vegetable vendor at Kilombero market in Arusha, shortly after launching the “Teleza Kidigitali” Promotion for the Northern Zone in Arusha at the weekend. Looking on at the right is the bank’s Northern Zone Manager, Dismas Prosper and left is a Direct Sales Staff, Grace Fungo.
Mponzi urged Arusha residents to embrace digitally-driven finance and payment solutions adding that it is a more secure and convenient way of doing business.
He noted that in today’s digital world, for businesses fully capitalize on this unique opportunity and ignite a longer-term behaviour change among its customers adding that SMEs must ramp up the speed in which they are embracing digital payment solutions.
“Small business owners and their customers are often hesitant to use digital payment systems to make transactions. As a bank, we are obliged to bring these digital payment solutions closer to the people and sensitize them on how they can capitalize on them to ensure simplicity and secureness of their operations, ”Mponzi said.
He noted that apart from saving the customers’ time, the campaign comes with extra benefits that include customers being able to effect payments through NMB Pesa agents without necessarily visiting the bank physically.
He noted that the bank’s clients will be able to secure instant loans ranging from 1000/- to 500,000/- without presenting any collateral or security.
“We will be providing instant loans through the ‘Mshiko Fasta’ product and the terms and conditions are very friendly with no interest rate of collateral. Tanzanians should open up a bank account to enjoy the benefits of this campaign,” he said.
On their part, the Kilombero market traders thanked the bank for its commitment to offer flexible loans to Small and Medium Enterprises (SMEs) and expressed gratitude that the loans will help to uplift their businesses.
“NMB Bank has really simplified our businesses by bringing digital payment solutions closer to us. Sometimes we have missed customers because the customers prefer effecting payments. This new digital payment system will give us a lot of relief. We will not hustle any more looking for change,” said Hassan Athumani, a Kilombero trader.